An investigator can use LinkedIn, Facebook, and other sites to build a profile of someone’s personal and work life, but like so many things in life, this is both good and bad. What might happen if it is done to your business’s employees? How might this hurt your company? Most businesses do not think about this and if they do, they usually consider key executives to be most at risk. This is entirely wrong!
Operational security (OPSEC) is the lens through which to view this risk. View each employee in terms of what he knows and to what he has access. This will change your entire outlook.
The janitor has keys and is in the building alone. Security guards possess sensitive information. The secretary to the VP of Marketing knows when you will launch a new product. Are you starting to get the picture? This leaves the problem of how to analyse the content of sites like LinkedIn and Facebook.
For example, Facebook identifies your friends and family, and where they live. It knows your likes and dislikes. It knows your travel destinations. It knows posting habits and posts to which you will respond. All of this creates an OPSEC nightmare.
The Wolfram Alpha Facebook Report lets you see what information Facebook knows about you and your friends. It yields easy-to-understand charts, tables, and graphs in a personalized report.
This needs the account holder to log into Facebook before it will run, however, this will not stop an industrial spy, foreign agent, gangster, or terrorist. In certain dark corners of the Internet, hacking a social media account will cost about $350. Changing the privacy settings is a meagre deterrent. With the hacked account and the Wolfram Alpha Facebook Report, the crook or spy has everything he needs to plan the compromise of an employee.
LinkedIn & Spies
Using LinkedIn, researchers found the personal details of 27,000 intelligence officers that the researchers say are working on surveillance programs. They compiled the records into the ICWatch database, which is searchable by company, title, name, and location.
What might a skilled researcher find regarding your employees?
The biggest part of dealing with this OPSEC risk is recognising that it exists. The rest of the solution involves a combination of strict social media policies, non-disclosure agreements, conditions of employment, and employment contracts coupled with employee indoctrination and training.