Since 2009 Microsoft’s Code of Conduct has been applied to more and more of their online services. Under this Code of Conduct, users are prohibited from using it in “any way that promotes or facilitates the sale of ammunition and firearms” (See bullet point #13). You have to trust that Microsoft’s definition of “promotes or facilitates the sale of ammunition and firearms” is the same as yours and that one of their robots doesn’t delete all your data. Not recognising this risk could mean the loss of all your investigation reports and data. A lot of my investigations have included large volumes of data on firearms and ammunition. Imagine the damage to your reputation, if at a crucial juncture in the investigation, some Microsoft employee or robot decides my data and reports are “promoting guns” and deletes everything.
Most of Microsoft’s online services are covered by their “Code of Conduct”. This includes Windows Live, Office 365, Microsoft Sharepoint, Bing.com, Outlook.com, Windows OneDrive, Exchange Online, MSN and more.
Searching for firearms and ammunition data on Bing may already produce censored results as a result of the Code of Conduct.
Only Skype, Microsoft Azure and XBox Live are now exempt. I expect Skype will be the next to come under the Code of Conduct.
Windows OneDrive, formally Microsoft SkyDrive, is part of Windows 7, Windows 8, Windows 8 for Phones and Windows 8 for Tablets. If you handle information about firearms you should avoid these products. You could find your account terminated and all your emails, contacts, calendar, and everything else deleted.
If you use Microsoft Office and the Office 365 service to share files about guns, then you will eventually find everything has gone down the memory hole.
Microsoft’s Code of Conduct can affect everything an investigator does. Searching, email, voice calls, storing data, and preparing reports are all potentially at risk if you use these services in relation to firearms and ammunition related topics. Now ask yourself how Microsoft knows the content of your data and think about the confidentiality and security of your data.
You must have a due diligence process in place before starting to even look for online and cloud services. You have to read and understand the implications of all the stuff hidden in the fine print.